Friday, August 13, 2010

Do You Feel Loved?



What makes B2BGateway http://www.b2bgateway.net/ stand out from the competition? How many times have you called a help desk, only to wait on hold, speak to someone who can’t even pronounce your name correctly, asks you to confirm your address, give a secure password just to verify your identity? Does it make you feel loved? What if you needed a new cell phone, and you were able to call your own personal PSE(Phone Support Engineer) who knows your name, where you live, and hell, maybe even what you do for a living. Would you ever leave that cell phone provider? At B2BGateway http://www.b2bgateway.net/, you get just that, your own Support Engineer who knows you by first name, what you sell, and by golly, is happy to hear your voice!

Tracy Sheehan, Support Engineer B2BGateway, MA Office

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