Join B2BGateway and DSI on
February 16th for a webinar to learn how your organization can be
better prepared to avoid the dreaded chargeback!
In the 1970’s there
was a huge rise in the large retail chain marketplace. Retailers like Walmart,
Target, Best Buy and others recognized that their future success would depend
largely on moving large volumes of inventory through their supply chains with
maximum efficiency. So, these box-store groups began to invest heavily in
automated warehouse and sophisticated systems that allowed the product flow from
supplier to store to consumer with minimal human intervention.
When a non-compliant
shipment comes in from a supplier, let’s say boxes with labels that cannot be
scanned correctly, it becomes an exception that requires the manual
intervention of the retailers staff and naturally added cost to the retailer to
sort out.
Chargebacks became the
retailers answer to controlling these exceptions and keeping their supply
chains running as efficiently and smoothly as possible. When a supplier does
not meet the terms of a retailer’s contract and the correct procedures are not
followed, retailers can issue a charge back to cover the cost of the
inefficiencies caused by an out-of-compliance-shipment. These chargebacks can
be as much as 15% to 20% of an invoice.
To learn how you can
put best business practice in place and avoid costly chargebacks which could be
detrimental to your business join B2BGateway and DSI for a webinar on February
16th at 1pm EST. Full details and registration here
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