Tuesday, August 31, 2010

Trillian or AIM?


Since we depend on messaging software at B2BGateway.Net www.b2bgateway.net, it's important that it be reliable.Recently, I discovered that Trillian version 3.1 is not compatible with Vista operating system! I’ve been running Vista for about a year and accepting the limitations, until this past week when more issues started to arise. The major issue is that the messaging history is not saved. I spent some time this week researching a solution and discovered that 3.1 is not meant to be compatible with Vista, and has this limitation, and it’s recommended that I upgrade to Trillian Astra. I completed the install and so far, I am not thrilled with the new version. It’s very retro-like and I find it difficult to see who is sending me a message and navigate between windows. I am going to spend some adjusting colors and my profile settings, but so far I am not pleased! Should I go back to AIM?

Tracy

Outsourced B2B


I recently watched the movie Outsourced and found it to be a bit enlightening and brought out a few chuckles. Imagine that US company you work for has decided to outsource it’s customer service team to India, and you are sent to train your replacement. Your soon to be “former employer” doesn’t think this request is unusual at all. So, you go off to India to train your replacement and the new support team. At the same time, your replacement sees nothing strange about this either. While in India, you get a sense of Indian culture, work environment, and even fall in love. I have to say I fell asleep before I got to the end, but was worth a few chuckles all the same. Don’t worry, B2BGateway.Net www.b2bgateway.net has no plans to do this, right?

Sky 'Gateway' Diving


Yesterday, I watched my 60 year old Dad go sky-diving, something I believe a few B2BGateway.Net www.b2bgateway.net employees have also accomplished ( The heights B2BGateway.Net will go to to deliver your EDI document!). He’s always wanted to do it, and apparently turning 60 motivated him to accomplish his goal. My husband and my two boys took a road-trip to Pepperell, MA to support him in his quest. It was exciting watching my Dad come floating down from an airplane on a parachute, and a little unnerving at the same time. It’s unreal to see how high the plane is when the jumpers exit the plane. I asked him what it was like and he said. “It was insane! I’m about to jump, and literally I felt like I was crazy. What am I thinking, it was totally surreal!” My Dad has always been a risk-taker, and unfortunately has had quite a bit of bad luck. A few years ago, he decided to put a new roof on their house, and fell off the roof. Luckily for him, he was pretty bruised, his leg looked pretty mangled on the surface, but he survived. My Dad’s also a big skier, and he was probably one of the first skiers to wear a helmet, which was a smart move on his part, considering the tree bark we often found in his hat. So, you can see why my family thought about having his head examined when he planned the daring expedition. In all seriousness, my Dad is awesome, and I love the risk taker in him, along with his persistence, despite the numerous follies to his name. His Grandkids are his biggest fans, yeah the kids with the full body suits, and helmets, those are my boys!

Tracy

Monday, August 23, 2010

B2BGreenway


“Go Green.” It’s a phrase that’s been thrown around a lot recently. It seems every company in the world is being graded on how environmentally friendly they are. Even a big network like NBC dedicates a week every year to a green peacock logo and making all of their shows touch on the environment in some way.

Being a company that works in Electronic Data, we’ve been a green company since the start. Paper has a safe home here whenever it shows up. Packs of paper like to sit and make a home on our shelves. There aren’t any smoke stacks poking up out of our offices. We are intrinsically one of the most environmentally safe companies that you will come across. Which is good news for that pond across the street. No EDI spills for B2BGateway.Net www.b2bgateway.net. Too bad we don’t have a network like NBC to really show it off.

Besides, I have a hard time believing NBC will be able to top having Al Gore appear on 30 Rock rushing off to save a whale. ...I wonder if he does corporate gigs.
Tom

Support Engineer


I’ve been a Support Engineer with B2BGateway www.b2bgateway.net for 7 years and feel I have a pretty good idea of what the position entails, but it’s still pretty difficult to explain. The role requires a person who is outgoing, open-minded, creative, technical-minded, motivated and slightly spontaneous. At the same time, being an SE, you have to care about your customers, take the time to get to know them, and understand that they have deadlines to meet and depend on B2BGateway to make their business gel. To be good at any job, you have to take ownership over it and your customers. The reason B2BGateway www.b2bgateway.net is such a great company, is because of the people who work for it.

Tracy Sheehan, Support Engineer B2BGateway, MA Office

Special Limited Edition Foil Covered EDI


Collecting comics is a fun hobby for those of us that like to obsess over the little things. Few things make a comic collector more proud than when they can pull out their box of pristine comics and show them off. If I can find a way to sneak in the fact that I have the entire run of the New Avengers, I will. And a lot of collecting means keeping track of what issues you’re missing and how many copies of X-Men #1 you have.

That’s why we understand detail minded people. At B2BGateway.Net www.b2bgateway.net, we can help keep our clients in the loop on every document that they trade. Special reports can be setup to accommodate requests for more visibility to make sure each of their documents is in mint condition. Rest assured, all of our clients’ documents will be meticulously organized and filed away for easy access later. They can pull it out and impress their friends any time. Just imagine the “Ooohs” and “Aaaahs” from seeing the kind of EDI that we keep.

And with EDI, you won’t need to worry about having the corners of your favorite 850 being bent.
Tom

B2B Brother



In the summer, I become a fan of the show “Big Brother”. It helps me relax after finishing my work day at B2BGateway. The premise is group of people living in a house together, competing in competitions, forming alliances, with the goal to be the last house guest remaining. Every Thursday night, they hold the live Eviction ceremony. This past Thursday, I was a bit excited when a reference was made to one of B2BGateway’s www.b2bgateway.net customer’s products. Lane, a big guy from Texas was “on the block”, and during his speech to save himself, he made a reference to “Muscle Milk” and how he could really use some instead of the Soy protein powder they have in the house. Lane sends a shout out to Cytopsport!

Tracy