To implement EDI successfully
all organizations must make EDI a part of their overall business strategy with
complete buy in from all departments including senior management. Needless to
say, good communication between the organization and its trading partners is
also an essential component in implementing a successful EDI strategy.
Here are a few tips that
should help your organization develop a successful EDI implementation:
1. Determine
where your organization lies in the supply chain.
Is your
organization an ‘Initiator’ or ‘Responder’. In other words are you implementing
EDI on your own terms to help improve your overall business processes
(‘Initiator’) or are you responding to a request from large customers who
require you to become EDI compliant in order to secure your contract
(‘Responder’). An ‘Initiator’ will be able to determine which rules and
regulations suit their business model best, whereas a ‘Responder’ will have to
abide by the standards and protocols that have been laid down by their
customers or trading partners.
2. Put in place
a dedicated project team.
A dedicated
project team is needed to determine your overall business objectives (e.g.
remove manual data entry to reduce errors and chargebacks, comply with trading
partner requirements, etc.) and to define deliverables over a set time period.
3. Communicate
with Trading Partners.
Ensure your
trading partners have full commitment. Ask for a copy of your trading partners agreement
and find out which EDI standards (X12, EDIFACT, Tradacoms, Odette, etc.),
transaction sets (850, 810, 846, 856, 997, etc.) and communication protocols
(VAN, FTP, AS2, etc.) they will require.
4. Use first implementation
as a pilot project and thereafter a stepped approach.
If you have
many trading partners to communicate thru EDI, use your first implementation as
a pilot project, one that you can tweak and make improvements to as you move
forward. Many organizations make the mistake of trying to add too many trading
partners at once. This is a huge drain on your resources and can make trading
relationships go sour very fast. A stepped or phased approach may be better.
Decide which trading partner relationships are a priority and implement
accordingly over a phased basis.
5. ‘Inhouse’ or
‘Outsourced’ EDI
At this
stage you need to determine if you have the internal capabilities and resources
to successfully implement your own EDI department or do you outsource your EDI
requirements to a 3rd party EDI provider. A 3rd party EDI
provider will act as your own EDI department and will take away the hassle,
constraints and complexities of using EDI with many trading partners. However,
if your organization is very large and you have a large IT department there may
be advantages to operating your EDI needs inhouse.
If you would
like further information on how B2BGateway’s fully outsourced EDI solutions can
help your organization achieve successful EDI implementation please call +1
(401) 491 9595 or email Sales@B2BGateway.Net
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