B2BGateway Hurricane Sandy Client Assistance

Although B2BGateway was able to weather Hurricane Sandy, we have found that many of our clients have not fared so well. Many clients located along the east coast of the United States are still without power. Most of these clients are running their businesses on generators and are expecting the power to be out for quite a bit longer.

With that being said, if you have been affected by the storm and need assistance in streamlining your transaction processing in order to maintain business operations, please contact us either via phone or e-mail.

We should be able to help in any of the following areas at no cost to you. Resending transactions Sending transactions directly to your 3PL, and save your live orders until your systems are available Sending your transactions via Human Readable format in an E-mail, to be printed at a remote location Confirming your transactions send and obtain receipts for you Posting your normally integrated transactions to a website for fulfillment Holding all transactions on our system and slowly release transactions as the cancel date approaches Auto-generating time sensitive 855 (PO Acknowledgements) if needed Plus any other reasonable requests you may have

Please let us know if we can help in any way and we will be happy to lend assistance. We will also be reaching out by phone to clients in the affected areas. Our thoughts are with you. If you haven't heard from us, or if you have any questions, please feel free to give us a call at (401) 491-9595 or email HurricaneRelief@B2BGateway.Net for more information.